PRIVACY POLICY

Visitor Data and Site Analytics:

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@aostavalleyholistic.com. We have a lawful basis to obtain your information in order to provide you with the best service possible, and we only keep data for as long as you are happy for us to.  After speaking with us, you do always have the right to complain to the ICO if you aren’t happy with the way we are handling your data.

When you book a retreat on our website, we collect personal information from you to fulfill the order. We may collect information like your: first name, last name,DOB, current and former address, phone numbers, email addresses, business email, business phone number, dietary requirements, injuries/illness and other similar data, i.e. publicly available personal information.

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our website collects personal data in order to power our site analytics. This can include: Information about your browser, network, and device, Web pages you visited prior to coming to this website, Your IP address

This information may also include details about your use of this website, including:

Clicks, internal links, pages visited, scrolling, searches.

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

For website visitors:

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device, web pages you visited prior to coming to this website, web pages you view while on this website, your IP address.

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Marketing emails:

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Fonts:

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including: Information about your browser, network, or device, information about this site and the page you’re viewing on it, your IP address.

Security of your personal information:

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment

Policy amendments:


We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights:


You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity. We may withhold such personal information to the extent permitted by law.

Contact:


If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email via the ‘Contact Us’ page or by post to:

AV Holistic Ltd., 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Company registration number: 16114422

Data controller:


The data controller responsible in respect of the information collected on this website is the company: AV Holistic Ltd.